Reach out anytime for product questions, account help, privacy requests, or safety concerns. Our team reads every message and responds as quickly as possible.
General support
App help, account issues, and product questions: contact@alethexgroup.com
Privacy and legal
Privacy requests, data questions, and legal inquiries: contact@alethexgroup.com
Safety and abuse reports
Report suspected CSAE content or behavior by emailing contact@alethexgroup.com. For urgent child safety incidents, include timestamps, profile information, and relevant evidence so our trust and safety team can act quickly.
You can also review our CSAE Standards or request data deletion through our Delete Data page.